
The Approach
How we work.
A custom home is more than a floor plan — it's a long-term decision about how you want to live. We work alongside you from concept through final walkthrough, keeping budget, lifestyle and craftsmanship aligned so the finished home is unmistakably yours.
The Process
Step by step.
Every custom homes engagement runs through the same four-stage rhythm — refined over two decades of builds.
- 01
Establish a clear budget
Before design choices multiply, we set a realistic budget tied to your priorities — lot, structure, finishes, future changes. We show you where the dollars create real value, and where you can save without diluting the result.
- 02
Build a home that works for you
Layout, flow, light, storage, the details you'll touch every day — every decision is filtered through how you actually want to live. Foundation through roofing is handled with the same meticulous care from the same team.
- 03
Manage the timeline with precision
We map a build schedule against your real-world calendar and track every phase through our client portal. If something needs to shift, you hear it from us first, with options for how to adapt.
- 04
Stay in touch every step of the way
Progress updates, milestone notifications and schedule changes all flow through one place. The team is reachable when you need a quick decision, so you're never in the dark about where your home stands.
Continue Exploring
Other services.

Vision & Permitting
Planning
Every build starts with clarity. We translate intent into permit-ready drawings, navigating zoning, feasibility and budgeting before a single shovel touches the ground.
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Density, Done Right
Multiplex Construction
Whether for family, tenants or future income, we deliver multiplex projects from rezoning through occupancy with the same craft we bring to single homes.
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Slope, Soils & Views
Hillside Construction
Stepped foundations, geotechnical-driven retaining walls, hillside drainage, view-corridor bylaws — Burnaby's slope lots are where most builders lose money. We don't.
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Renovate, Add or Rebuild
Whole-Home Renovation
Major renovations sit on a spectrum from cosmetic refresh to full structural overhaul. We help you find the right point on that spectrum, then build it.
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Character, Preserved
Heritage Restoration
Original siding profiles, salvaged fir, restored windows, sympathetic additions — heritage and character home restoration done at builder pace, not museum pace.
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Secondary Dwellings, Done Right
Laneway & Coach Houses
Coach houses and laneway homes built with the same care as the main house — proper envelope, real kitchens, proper sound and fire separation between buildings.
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Highest-Performance Envelope
Passive House & Step 5
Step 5 envelopes, blower-door targets under 1.0 ACH₅₀, mineral-wool exteriors, heat-pump mechanical, HRV/ERV — high-performance homes built to certify, not just claim.
Learn MoreRenovate — Kitchens
Kitchen Renovation
Refresh, reconfigure, or take walls down — we scope kitchen renovations honestly, then sequence them so you're not living without a sink longer than you have to.
Learn MoreRenovate — Bathrooms
Bathroom Renovation
Tile, fixtures and finishes are the visible part. Waterproofing, ventilation and the plumbing routing under the floor are what decide whether the bathroom lasts.
Learn MoreRenovate — Basements
Basement Renovation
Dampproofing, egress, mechanical, and an insulation strategy that actually works on a Burnaby slab. The cosmetic part is the easy part.
Learn MoreRenovate — Add Space
Additions
Over-builds, rear extensions, second-storey adds — additions only work when the connection between new and existing is engineered, not improvised.
Learn MoreRenovate — Envelope
Exterior Envelope Renovation
Re-clad, retrofit a rainscreen, upgrade insulation, replace windows — envelope work is where most older Burnaby homes get a generation of life back.
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Start your custom home
A short conversation is the fastest way to understand whether Icon is the right partner for your project.